Ocean Colony Beach & Tennis Club Hotel Amagansett, Amagansett

I had a mixed experience at this resort. While the room was immaculate and offered beautiful views, the customer service left a lot to be desired, especially when I raised concerns. The location was quiet and ideal, but there were issues with room reservations that were frustrating. Overall, I enjoyed the comfort of my unit but wouldn’t say it's family-friendly given how I was treated.

Our stay at the resort had its ups and downs. While the location was fantastic, right on the beach and away from the crowds, our room had some serious issues with cleanliness and comfort. The service also left a lot to be desired, as we encountered unhelpful staff when we needed assistance. Overall, it felt like we were not getting the value for what we paid.

Our experience at this resort was quite mixed. On one hand, the accommodations we had were clean and modern, and we loved the oceanfront location. However, the customer service was a major letdown, and not all rooms lived up to the advertised standards. Overall, while there were bright spots, the experience was marred by several significant issues.

I had high hopes for this resort, but my experience was disappointing. While the location is convenient, just steps from the beach, the customer service left a lot to be desired—both the reception and the management were less than accommodating. The rooms showed signs of wear and tear, and some aspects definitely need updates. Overall, it’s not quite the peaceful getaway I had envisioned.

Our stay at this resort had its ups and downs. The location is fantastic, just steps away from the beach, and the heated pool was a great perk. However, the service left much to be desired, especially with one staff member's rude behavior when we raised concerns. The rooms we stayed in were clean but not as updated as advertised, which was a disappointment for the price. Overall, the experience could improve significantly with better management and customer service.